Privacy Policy
MyGARD Plc do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy
MyGARD refund policy (Monitoring and G4S Security Services (UK) Patrol & Response subscriptions): You have the right to cancel your monitoring service or your G4S Security Services (UK) Patrol & Response registration by writing to us at MyGARD plc, Suite 10, Lloyd Berkeley Place, Aylesbury, Buckinghamshire HP20 2JH within seven days of receiving your PIN (or the date of contract, whichever is the later). Your letter must include your account number. We will refund your payment in full, less any Group4 Patrol & Response charges you may have incurred.
MyGARD refund policy (Alarm systems): You have the right to return any alarm system purchased from us within seven days of receipt (or the date of contract, whichever is the later) for a full refund; such notice may be given by e-mailing us using the link on the store page or by calling 0870 904 0222. The Alarm system must be returned complete, in the condition in which it arrived and in its original packaging to MyGARD plc, 4 Albury Close, Reading, Berkshire RG30 1BD. Please retain a proof of posting (which you can request at the post office).
Where original payments were made by credit card refunds will be credited to the same card. Where payment was by another method refunds will be made by cheque.
Remittance Terms
The following credit cards are accepted: Visa, Mastercard, Delta, JCB, Solo, Switch and Visa Electron. VAT No: 768 4602 00
Delivery Schedule.
We will ship your order right away. We will normally send your order to you in 1-2 business days.
Back Orders.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
|
